Trade Terms, Policies & Conditions
Studio Nicholas Trade Terms, Policies & Conditions. Version 1.1, effective 21 October 2026.
Purpose of this document
This document sets out the terms on which Studio Nicholas supplies goods to trade members.
It applies in addition to the Studio Nicholas Terms, Policies & Conditions published at studionicholas.com.au. Where a term in this document conflicts with those policies, this document prevails for trade transactions.
References to clause numbers are references to the Studio Nicholas Terms, Policies & Conditions unless stated otherwise.
1. Trade Membership
1.1 Eligibility
Trade membership is available to interior designers, architects, stylists, builders, developers, hospitality operators and other professionals engaged in the specification or supply of interior goods.
1.2 Application
Membership is granted at the discretion of Studio Nicholas following application and verification.
Applicants must provide an Australian Business Number, or for applicants outside Australia an equivalent business registration or tax identification number, together with business contact details and evidence of professional activity such as a website, portfolio or professional association membership.
1.3 Account details
The trade member must keep account details current and notify Studio Nicholas of any change to business name, entity, ownership or contact details.
1.4 Use of account
A trade account is personal to the member and must not be shared, transferred or used to purchase on behalf of a party who is not a client of the member.
1.5 Review and withdrawal
Studio Nicholas may review, suspend or withdraw trade membership at any time, including where an account has been inactive for twelve (12) months or where these terms have not been observed.
2. Trade Pricing
2.1 Discount
Trade pricing is offered as a discount from the published retail price on eligible goods.
The applicable rate is confirmed in writing on approval of the trade account and is set out on each quotation.
2.2 Exclusions
Trade pricing does not apply to sale, clearance, sample sale, floor stock, gift cards or goods identified as excluded at the time of quotation.
Trade pricing is not combinable with promotional codes, seasonal offers or other discounts.
2.3 Application of pricing
Trade pricing applies to goods purchased for a client project or for the member's own business premises.
It does not apply to goods purchased for personal use or for resale other than in the course of a client project.
2.4 Variation
Studio Nicholas may vary trade pricing on notice. Orders confirmed before the date of variation are honoured at the pricing confirmed.
2.5 Quotations
Unless stated otherwise, a trade quotation is valid for thirty (30) days from the date of issue.
3. Orders
3.1 Placing an order
Trade orders are placed through the Studio Nicholas online store using the discount code issued on approval of the trade account.
The discount code is personal to the member and must not be shared, published or applied to a purchase outside the terms of clause 2.3.
Where an order falls outside what the online store can accommodate, including bulk quantities, custom specification, special order pieces or freight to a site, the order may be placed by email against a written quotation.
3.2 Order acceptance
An order is not binding until Studio Nicholas issues written confirmation or accepts the order through its checkout process.
3.3 Deposits
Made-to-order and special order pieces require a deposit of fifty per cent (50%) before production commences, with the remaining fifty per cent (50%) payable before dispatch.
Deposit arrangements are handled manually. Please contact Studio Nicholas to arrange payment before placing a made-to-order or special order request.
In stock pieces are payable in full at checkout.
3.4 Changes and cancellation
Changes may be requested in writing within two (2) business days of order confirmation.
After that period, clause 3.3 of the Terms, Policies & Conditions applies and changes may attract additional charges or be refused.
4. Payment
4.1 Default terms
Trade orders are payable in full in cleared funds before dispatch, except where a deposit arrangement applies under clause 3.3 or a credit account has been approved in writing.
4.2 Credit accounts
Credit may be granted following a separate application, at the discretion of Studio Nicholas, and may be subject to a credit limit, trade references and a personal guarantee where the applicant is a company.
4.3 Credit terms
Where credit is granted, invoices are payable within thirty (30) days from the end of the month of invoice, unless stated otherwise.
4.4 Overdue accounts
Where an account is overdue, Studio Nicholas may suspend supply, withhold release of goods, withdraw credit terms and require payment in advance for further orders.
Reasonable costs of recovery, including collection agency and legal costs, may be passed on to the extent permitted by law.
4.5 Disputed invoices
Where an invoice is disputed, the undisputed portion remains payable in accordance with these terms.
5. Liability for Payment
5.1 Trade member as principal
The trade member contracts with Studio Nicholas as principal and is liable for payment in full, whether or not the member has been paid by their client.
5.2 No agency
Studio Nicholas has no contractual relationship with the member's client unless a separate agreement is entered into directly.
6. Title, Risk and Security
6.1 Retention of title
Legal title in goods remains with Studio Nicholas until all amounts owing have been paid in full, in accordance with clause 5.3 of the Terms, Policies & Conditions.
6.2 Risk
Risk passes in accordance with clause 5.2 of the Terms, Policies & Conditions.
6.3 Security interest
The trade member acknowledges that retention of title creates a security interest for the purposes of the Personal Property Securities Act 2009 (Cth), consents to registration of that interest, and agrees to provide any information reasonably required to complete or maintain a registration.
6.4 Goods held for a client
Where goods are supplied for onward supply to a client, the member holds those goods as bailee for Studio Nicholas until payment in full, and must store them separately and in a manner that identifies them as the property of Studio Nicholas.
7. Delivery and Storage
7.1 Freight
Freight for trade orders is quoted separately and is payable in addition to the price of goods.
Retail free shipping arrangements do not apply to trade orders.
For trade orders delivered outside Australia and placed through the online store, the international shipping charge shown at checkout applies, in accordance with clause 5.11 of the Terms, Policies & Conditions.
7.2 Delivery to site
Where delivery is to a construction site or a premises under fit-out, the member is responsible for site access, a nominated person to receive goods, and safe storage on arrival.
Studio Nicholas may decline site delivery where conditions are unsuitable.
7.3 Project delay storage
Studio Nicholas will provide one (1) week of complimentary storage from the date goods are ready for release.
Beyond that period, storage is quoted based on the size and nature of the items and charged on a weekly basis until the goods are delivered or collected.
7.4 Risk in stored goods
Risk in stored goods passes to the member from the date goods are ready for release. The member should ensure appropriate insurance is in place.
7.5 Uncollected goods
Clause 16.3 of the Terms, Policies & Conditions applies to goods that remain uncollected.
7.6 International trade orders
Where goods are supplied to a trade member outside Australia, freight and any import duties, taxes and customs fees are quoted with the order, unless shipped under clause 5.11 of the Terms, Policies & Conditions.
Quotations and invoices are issued in Australian dollars unless otherwise agreed. Bank or card fees for currency conversion are the responsibility of the member.
Import duties and international freight charges are not refundable on any return accepted under section 8.
8. Returns
8.1 Change of mind
Change-of-mind returns are not accepted on trade orders.
A member may submit a request in writing setting out the circumstances, and Studio Nicholas will assess each request on its merits. Any return accepted on this basis is at the discretion of Studio Nicholas.
Studio Nicholas will respond to a request within five (5) business days of receiving it.
8.2 Faulty or incorrect goods
Faults, shortages, transport damage and incorrect items are dealt with under sections 7 and 8 of the Terms, Policies & Conditions.
Notification periods run from the date of delivery, not from the date the member's client takes possession.
8.3 Discretionary returns
Where Studio Nicholas accepts a discretionary return of a stocked item, a restocking fee applies and return freight is at the member's cost.
The restocking fee is advised at the time the return is approved and is deducted from any credit or refund issued.
9. Samples and Loans
9.1 Swatches
Fabric swatches are provided for specification purposes and are not returnable.
Swatches are generally supplied free of charge. A charge may apply for larger cuttings, repeat requests or swatches sourced specially from a supplier, and will be advised before the swatch is sent.
9.2 Loan items
Product may be loaned for client presentation, styling or photography by prior arrangement.
9.3 Loan conditions
Loan items must be returned within three (3) days of receipt in the condition supplied. Transit days are not counted toward the loan period.
Freight both ways is at the member's cost.
Where a loan item is not returned, or is returned damaged or unsaleable, the member will be invoiced at the trade price.
10. Brand, Imagery and Confidentiality
10.1 Use of Studio Nicholas imagery
Studio Nicholas grants the member a non-exclusive licence to use supplied product photography in client presentations, specification documents and project portfolios.
Imagery must not be cropped, recoloured, overlaid or altered in a manner that misrepresents the product, and must be credited to Studio Nicholas where published.
10.2 Photography of installed work
The member may photograph and publish completed projects featuring Studio Nicholas product, and agrees to credit Studio Nicholas where the product is identifiable.
10.3 Reciprocal use
Studio Nicholas may request permission to publish images of completed projects featuring its product, and will credit the member and photographer as directed.
10.4 Recommended retail price
Studio Nicholas publishes a recommended retail price. The member is free to determine the price at which product is on-sold to a client.
10.5 Presentation and channel
Product supplied at trade pricing must not be listed on third-party marketplaces, auction platforms or discount resale sites without written consent.
10.6 Confidentiality
Trade pricing, discount rates and account terms are confidential and must not be disclosed other than to those within the member's business who need to know.
11. Warranty
11.1 Residential projects
Goods supplied for normal residential use carry the voluntary warranty set out in clause 8.1 of the Terms, Policies & Conditions, running from the date of delivery to the member.
11.2 Commercial and hospitality projects
Goods supplied for commercial, hospitality, short-stay, rental, office or other high-use environments carry a voluntary warranty against manufacturing defects for twelve (12) months from the date of delivery.
11.3 Suitability
The member is responsible for confirming that specified product is suitable for the intended application, including durability, fire rating, cleaning and compliance requirements.
Studio Nicholas can provide available technical data on request but does not warrant suitability for a particular commercial application unless confirmed in writing.
11.4 Australian Consumer Law
Nothing in this section limits any right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
12. General
12.1 Relationship
Nothing in these terms creates a partnership, joint venture, agency or employment relationship.
12.2 Assignment
The member may not assign rights under an order without the written consent of Studio Nicholas.
12.3 Governing law
These terms are governed by the laws of Queensland, Australia.
12.4 Remaining terms
Sections 1 to 16 of the Studio Nicholas Terms, Policies & Conditions apply to trade transactions except to the extent varied by this document.
12.5 Updates
Studio Nicholas may revise these terms from time to time. The version published at the time an order is confirmed applies to that order.
13. Acceptance
By applying for a trade account, placing an order at trade pricing, or otherwise purchasing under a trade account, the member accepts these terms.